Ford Motor was in big trouble. The cars they produced were in a word horrible. Today, they are one of the best domestic cars made.
How did they do it? It was a program called “JOB ONE”. I knew workers involved in this program at the Lorain Ford assembly plant in Lorain Ohio.
Ford went to all their workers and asked how can we make a better product, and how can we do it more efficiently? They told the workers that if their suggestions were instituted, they would get a cash bonus. Workers i knew earned rewards from a few hundred dollard to a few thousand dollars for an individual suggestion. Some workers earned more than one bonus.
Why is business and government so reticent to ask the people who do the job on a daily basis how the job can be done better? Instead of blue ribbon committees, special committees, and high priced consultants from businessand Wall Street; I would suggest, ask, even beg that the Veterans Administration ask the people who do the job what needs to be done.
I hope that after decades, The V.A. and this President will finally ask those with real expertise how to get the job done best. Could a few bonuses cost more than what is currently wasteed in political theatre and finger pointing?
I know I am an optimist, but maybe somebody in the V.A. or the government will think about a different way to approach this and other problems.